679 - Cannot detect carrier

This means your computer cannot detect the carrier, or make a connection to Netscape.

Try the following:

1

Please check that the modem cable and the modem power cord and make sure they are securely attached. If that doesn't solve the problem, check your dialing properties.

2

Make sure you are dialing the correct number. Try dialing the number manually using a handset. If you hear modem tones on the other end, you are probably dialing the correct number. If you don't hear modem tones, you should locate the correct number to dial.

3

If the problem persists, check to make sure you are using all necessary prefixes, such as 9 to get out of a company phone system, or a 1 if you are dialing long distance.

4

If the problem persists, refer to a qualified technician.

1		Please check that the modem cable and the modem power cord and make sure they are securely attached. If that doesn't solve the problem, check your dialing properties.
2		Make sure you are dialing the correct number. Try dialing the number manually using a handset. If you hear modem tones on the other end, you are probably dialing the correct number. If you don't hear modem tones, you should locate the correct number to dial.
3		If the problem persists, check to make sure you are using all necessary prefixes, such as 9 to get out of a company phone system, or a 1 if you are dialing long distance.
4		If the problem persists, refer to a qualified technician.